Payment Policy

These Payment Policy outline how payments are handled at Casqi.
By placing an order on our website, you confirm that you understand and agree to the billing practices described below.

1. Accepted Payment Methods

To ensure a secure and convenient checkout process, Casqi supports several payment options.
We currently accept:

• • American Express
    
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa
  • Bank Transfers (available for bulk or special orders – contact us for more information)

All payments are charged in United States (USD).

2. Payment Processing

• Full payment must be completed at checkout.
• We do not begin preparing, packaging, or shipping an order until payment has been successfully verified.
• Orders with failed or declined transactions will not be confirmed.

3. Pricing & Currency

• All pricing displayed on Casqi is shown in United States (USD).
• Prices may be updated without prior notification based on changes in promotions, product costs, or market conditions.
• Taxes, fees, and shipping costs (if applicable) are clearly shown during checkout before you finalize your order.

4. Secure Payment Processing

• Casqi uses SSL encryption and reputable payment processors to ensure that every transaction is protected.
• We do not store or retain your credit card or payment information after a purchase is completed.

5. Refunds & Chargebacks

• All refunds are processed according to our official Refund & Return Policy.
• Unjustified or fraudulent chargebacks will be contested through the appropriate channels.
• If you experience a billing error or payment concern, please contact us at support@casqi.com for quick assistance.

6. Fraud Prevention

• Casqi may hold, review, or cancel any order suspected of fraud or unauthorized activity.
• For unusually large or high-risk orders, additional identity or payment verification may be required.

7. Contact Information

Store name: Casqi

Address: 8700 Desert Rain Rd NW, Albuquerque, NM 87120, United States

Phone: +1 717 483 4621

Email: support@casqi.com

Monday to Friday | 09:00 AM – 5:00 PM (EST)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.